FAQ

To view the prices of our products, you must submit a registration request. After acceptance, you will have full access to viewing prices and making a purchase.

We offer a wide range of standard ASME B16.11 fittings, including elbows, caps, tees, sleeves and crosses. We also supply nipples according to MSS SP83, megalets according to MSS SP97, nipples and swages according to MSS SP95, as well as SW according to MSS SP79.

Product configuration is easy with the available filters, including family, series, finish, steel type, and size. This functionality allows you to get exactly what you need.

In your personal area, you will find the invoice and certifications related to the casting and characteristics of the product you purchased, ensuring transparency of information.

We only accept advance payments via credit/debit card or advance or instant transfer, ensuring a secure and quick transaction.

Prices are flexible and may vary depending on the raw material. To get the most accurate prices, please log in and consult our online shop regularly.

Yes, you can browse the product list without registering, but to view prices and proceed to purchase, registration is mandatory to ensure secure transactions.

We offer two shipping options: you can choose delivery to your location via the courier of your choice (with shipping cost borne by you) or pickup at our location in
Scanzorosciate within 15 days of purchase.

The standard period for pickup is 15 days from the date of purchase. If you need to extend this period, please refer to the terms of sale in section 7.1 of our online shop.

If there is a problem or question regarding your order, please contact us through the support channels indicated on our website for prompt assistance.

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Certainly, our customer service team is available to provide assistance during product setup or to answer any questions you may have. If you need help, just send a message in the chat and one of our operators will be happy to respond as quickly as possible.

You will find detailed information about return and refund arrangements in the appropriate section of the Terms Of Sale. We advise you to read them carefully for clarity.

The minimum order to make a purchase in our online shop is 250 euros. This requirement ensures that transactions are aligned with the needs of our B2B market.

We only accept payments in the euro currency (EUR). Please consider this specification when making transactions in our online shop.

Our online shop is dedicated to B2B (Business-to-Business) sales. We mainly target professionals and companies who need fittings according to standard regulations.